Overflow answering service
Don't drop the next job because you're on this one
Plans start at $49/mo · Keep your number
Live the same day
Hours, services, a number. Most businesses are answering before close.
Same price 24/7
From $49/mo. No night surcharge.
A human when it matters
True emergencies ring the on-call phone you set.
An overflow answering service picks up when your line is busy or unanswered. Elody is an AI receptionist that takes the second call while you're on the first, captures the lead, books the job on your calendar, and texts you the notes. Forward unanswered or busy calls. Keep the number on the truck.
Missed-while-busy is still a missed job
You don't need a full-time receptionist. You need the second call answered while you're on the first, on a roof, or in a crawlspace.
Bad option 01
Let it go to voicemail when you're busy
That's most of your day. That's most of your missed work.
Bad option 02
Answer it yourself mid-job
You rush, you forget the address, and the customer you're with waits.
Bad option 03
Hire a person to sit by the phone
Expensive for the number of minutes you actually need covered.
What Elody does.
Picks up when you don't
Forward unanswered calls, or when you're already on a line.
Qualifies while you work
Name, number, address, and what they need, waiting on your phone when you climb down.
Books the overflow job
If they want a slot, Elody puts it on your calendar. You see it when you can look at a screen.
Still escalates the ugly ones
A real emergency doesn't sit in overflow. It rings the on-call number you set.
Why businesses run Elody this way.
Trades lose jobs in 30-second gaps
That's the time it takes someone to dial the next name on the list.
Use it only when you need it
Overflow today, after-hours tonight, always-on next season. Same setup.
You see every overflow call
Nothing disappears into a voicemail you check at 9 PM.
Four steps to go live.
Tell Elody about your business
Add your hours, services, service area, and the questions callers actually ask. No scripts to write from scratch.
Set how it should handle a call
Greeting, urgent words, and the on-call phone for real emergencies. Test it before you forward anything.
Connect a number
Keep the number you already have. Forward after hours, when you're on a job, or always-on. Or buy a new Elody number.
Go live
Every call ends with a text and an email. Summary, transcript, and the appointment on your calendar. Urgent ones also page you.
Elody vs a traditional answering service.
| What you get | Traditional answering | Elody |
|---|---|---|
| When it answers | Business hours, or extra for nights | 24/7, same plan |
| What you pay | Often billed per minute, with after-hours premiums | From $49/mo, then $0.25/min overage |
| Knows your business | Generic scripts | Your hours, services, area, and FAQs |
| On the call | Takes a message for you to call back | Captures the lead and books the appointment |
| After the call | A callback list, if they left a message | Text and email with the transcript and summary |
| Language | English only, or extra for Spanish | English and Spanish, same plan |
| Emergencies | Maybe a transfer, if someone is on the line | Escalates to the on-call phone you set |
Don't lose the next job to a busy signal.
Start a free trial. Keep your number. Live the same day.
Free trial · Setup help included · No credit card
AI receptionist pricing from $49/mo.
Minutes, not seats. Same receptionist at every size, including nights and Spanish.
- 24/7 natural voice receptionist
- Books the appointment on your calendar
- Texts you when the call ends
- English and Spanish
- Urgent calls to your on-call phone
- Keep your number
Overflow answering service questions.
How does overflow forwarding work?
Your carrier can forward unanswered or busy calls to Elody. You keep the same number. We'll help you set it up.
Can I take some calls and let Elody take others?
Yes. That's the usual pattern: you pick up when you can; Elody gets the rest.
Will overflow callers still get an appointment booked?
Yes. Elody books it on your calendar during the call and texts you.
Is overflow cheaper than always-on?
Same plans, billed on minutes. If you only overflow, you use fewer minutes.
Other ways to use Elody
Trades using Elody
Don't lose the next job to a busy signal.
Start a free trial and have Elody answering today. It takes minutes to set up, with no phone system to replace.
Free trial · Setup help included · No credit card