How an AI receptionist works.
It answers in a natural voice, qualifies the caller, books the appointment on your calendar, and texts you the notes. Keep the number you already have.
Right now you have three bad ways to take a call.
None of them capture the job, and two of them lose the caller before you know they rang.
Answer every call yourself
You're with a customer, on a job, or away from the desk. The phone rings anyway. You either drop the work in front of you or lose the next caller.
Send them to voicemail
Most callers hang up instead of leaving a message. They dial the next name on the list. You find out at 9 PM that you were busy at 2.
Hire a human answering service
Night rates add up, the script doesn't know your business, and you still get a callback list instead of a captured job.
It answers the call, then tells you what happened.
Answers every call
A natural receptionist picks up day or night. It knows your hours, services, service area, and how you greet people.
Qualifies the caller
Name, number, address, and what they need. Enough to know if it's a job, a tire-kicker, or something that can't wait.
Books the appointment
While they're still on the line. Elody puts the visit on your calendar with the details you need.
Escalates emergencies
You set the trigger words. Urgent calls ring your on-call phone. Routine work books on your calendar.
Texts and emails you the notes
When the call ends you get a text and an email with the summary, transcript, and what was captured.
Keeps your number
Forward your existing line after hours, on overflow, or always-on. Or pick a new number. No porting, no new phone system.
Tell it about your business. Forward the phone. Go live.
Tell Elody about your business
Add your hours, services, service area, and the questions callers actually ask. No scripts to write from scratch.
Set how it should handle a call
Greeting, urgent words, and the on-call phone for real emergencies. Test it before you forward anything.
Connect a number
Keep the number you already have. Forward after hours, when you're on a job, or always-on. Or buy a new Elody number.
Go live
Every call ends with a text and an email. Summary, transcript, and the appointment on your calendar. Urgent ones also page you.
After hours, overflow, always-on, or bilingual.
After hours
You closed at five. Callers didn't. Elody answers nights, weekends, and holidays, takes what can wait, and pages you when it can't.
On-job overflow
Two hands on the work, one phone ringing. Elody takes the overflow so you don't choose between the job in front of you and the next one.
Always-on receptionist
Every inquiry gets a name, number, and reason. Ads and listings stop dumping into voicemail.
English and Spanish
It picks up in English. If they speak Spanish, Elody continues in Spanish. You get the notes in English.
Elody vs a traditional answering service.
| What you get | Traditional answering | Elody |
|---|---|---|
| When it answers | Business hours, or extra for nights | 24/7, same plan |
| What you pay | Often billed per minute, with after-hours premiums | From $49/mo, then $0.25/min overage |
| Knows your business | Generic scripts | Your hours, services, area, and FAQs |
| On the call | Takes a message for you to call back | Captures the lead and books the appointment |
| After the call | A callback list, if they left a message | Text and email with the transcript and summary |
| Language | English only, or extra for Spanish | English and Spanish, same plan |
| Emergencies | Maybe a transfer, if someone is on the line | Escalates to the on-call phone you set |
Built for businesses that live on inbound calls.
Product details.
Is it really available 24/7?
Yes. Elody answers every call, day or night. Run it after hours only, as overflow when you can't pick up, or always-on as your receptionist.
Does it sound like a robot?
No. Callers get a natural back and forth. Elody follows your greeting, hours, and services.
Do I have to change my phone number?
No. Buy a new number through Elody or forward your existing line, including conditional after-hours forwarding.
What happens on an emergency call?
You set the urgent trigger words. When Elody hears an emergency or a hot lead, it escalates to your on-call phone and texts you the details.
Will it book on my Google Calendar?
Yes. You connect Google Calendar so Elody can see open times and put the visit on your calendar during the call. That is why we request Google Calendar access: to provide booking, not for ads and not to train AI models.
Will I get a text after every call?
Yes. You get a text and an email with the transcript and summary when the call ends. Urgent calls also hit your on-call phone.
Does it speak Spanish?
Yes. It greets in English. If they speak Spanish, Elody continues in Spanish. You get the notes in English. Same plan, no language surcharge.
How much does it cost?
One plan. 300 minutes is $49/mo, 1,000 is $149, 2,000 is $249. Overage is $0.25/min. Optional monthly spend cap. See pricing for the details.
How long does setup take?
Minutes. Add your hours, services, and a few FAQs, connect a number, and most businesses are live the same day. We help you get set up.
Never miss another call.
Start a free trial and have Elody answering today. It takes minutes to set up, with no phone system to replace.
Free trial · Setup help included · No credit card