Bilingual answering service
Answer in English or Spanish on the same line
Plans start at $49/mo · Keep your number
Live the same day
Hours, services, a number. Most businesses are answering before close.
Same price 24/7
From $49/mo. No night surcharge.
A human when it matters
True emergencies ring the on-call phone you set.
A bilingual answering service answers business calls in more than one language, usually English and Spanish. Elody greets in English. If the caller speaks Spanish, it continues in Spanish, books the appointment on your calendar, and sends you the summary in English. Same plan as English-only. No menu, no surcharge.
A Spanish caller who hits English-only voicemail hangs up
They needed a plumber, an HVAC tech, or a showing. They called the business that sounded like it could help. If that isn't you, it is the next name on the list.
Bad option 01
Hope someone on the crew speaks Spanish
Fine until that person is on a roof, or it's after hours, or they're off.
Bad option 02
Press 2 for Spanish
Callers hang up on menus. You never hear what they needed.
Bad option 03
Pay extra for bilingual operators
Night rates on top of language rates. You still get a callback list.
What Elody does.
Follows them into Spanish
The greeting is in English. If they start in Spanish, the rest of the call stays there. No keypad.
Books the job either way
The appointment lands on your calendar with the same details you'd get in English.
Notes come back in English
You get a text and an email you can act on, even if the call was in Spanish.
Emergencies still page you
Urgent words work in both languages. The on-call phone still rings.
Why businesses run Elody this way.
Spanish-speaking callers are the job
Home services, cleaning, and real estate hear this every week. Missing it is leaving money on the table.
You cannot staff bilingual 24/7
Elody can. Same price at 2 AM as at noon.
One line, one plan
No second number. No language add-on.
Four steps to go live.
Tell Elody about your business
Add your hours, services, service area, and the questions callers actually ask. No scripts to write from scratch.
Set how it should handle a call
Greeting, urgent words, and the on-call phone for real emergencies. Test it before you forward anything.
Connect a number
Keep the number you already have. Forward after hours, when you're on a job, or always-on. Or buy a new Elody number.
Go live
Every call ends with a text and an email. Summary, transcript, and the appointment on your calendar. Urgent ones also page you.
Elody vs a traditional answering service.
| What you get | Traditional answering | Elody |
|---|---|---|
| When it answers | Business hours, or extra for nights | 24/7, same plan |
| What you pay | Often billed per minute, with after-hours premiums | From $49/mo, then $0.25/min overage |
| Knows your business | Generic scripts | Your hours, services, area, and FAQs |
| On the call | Takes a message for you to call back | Captures the lead and books the appointment |
| After the call | A callback list, if they left a message | Text and email with the transcript and summary |
| Language | English only, or extra for Spanish | English and Spanish, same plan |
| Emergencies | Maybe a transfer, if someone is on the line | Escalates to the on-call phone you set |
Stop losing Spanish-speaking callers to a menu.
Start a free trial. Keep your number. Live the same day.
Free trial · Setup help included · No credit card
AI receptionist pricing from $49/mo.
Minutes, not seats. Same receptionist at every size, including nights and Spanish.
- 24/7 natural voice receptionist
- Books the appointment on your calendar
- Texts you when the call ends
- English and Spanish
- Urgent calls to your on-call phone
- Keep your number
Bilingual answering service questions.
Does Elody speak Spanish?
Yes. It greets in English. If they speak Spanish, it continues in Spanish. You get the notes in English.
Do callers have to press 2?
No. There is no menu. If they speak Spanish after the greeting, Elody continues in Spanish.
Is Spanish extra?
No. English and Spanish are included.
Will it book appointments in Spanish?
Yes. The caller hears the booking in Spanish. You see it on your calendar in English.
What about other languages?
English and Spanish ship first. More languages later. Ask if you need something else.
Other ways to use Elody
Trades using Elody
Stop losing Spanish-speaking callers to a menu.
Start a free trial and have Elody answering today. It takes minutes to set up, with no phone system to replace.
Free trial · Setup help included · No credit card